Welcome to the Azores Sailing & Fishing website. By browsing this site and making a booking through our system, you agree to comply with and be bound by the following Terms and Conditions of Service.

1. Company Identification

The maritime tourism and booking services promoted on this website are operated by:

– Trading Name: Azores Sailing & Fishing

– Owner: Victor Alberto Borges Freitas

– Registered Office: Canada do Pilar, 158 Cinco Ribeiras, 9700-321 Angra do Heroísmo, PORTUGAL

– Tax ID (NIF): 195449258

– Email Contact: book@azoressailingandfishing.com

– Phone / WhatsApp: +351 966 947 372 // +351 963 368 911

2. Booking and Payment Process

Booking Request: All online bookings made through our system (Amelia) are subject to subsequent confirmation by the company. After you submit an online booking request, an automatic email is sent with the booking details and payment information.

Payment: Unless stated otherwise, payment for services must be made by bank transfer or online payment, immediately after the booking request is made.

Confirmation: Once the company has received payment, the booking is considered valid and a second email is sent confirming the status as “Approved”.

3. Meeting Point and Times (Check-in)

Meeting Point: The meeting point and initial briefing take place at Angra do Heroísmo Marina, where you will be welcomed on board our vessel by our crew.

Arrival Time: You must arrive at the meeting point 15 minutes before the scheduled tour time.

Delays and No-Show (No-Show): Due to the nature of the activity and respect for schedules, delays of more than 10 minutes without prior notice will be considered a No-Show (failure to attend), and the company reserves the right not to run the tour and to charge the full service amount.

4. Cancellations and Weather Conditions (Very Important)

Cancellation Due to Bad Weather: Maritime activities depend entirely on sea conditions, wind, and overall safety. The decision to depart lies solely with the Skipper (Captain). If the tour is cancelled by the company due to adverse weather conditions or force majeure, you will be offered rescheduling or a full refund of any amount paid, with no entitlement to additional compensation.

Cancellation by the Customer: You may cancel or change your booking free of charge up to 48 hours before the activity starts. Cancellations after this period or failure to attend entitle the company to require full or partial payment for the tour.

5. Safety Rules and Onboard Conduct

Briefing: Before departure, all passengers will receive a full safety briefing and instructions on how to handle the equipment. Compliance with safety rules is mandatory.

Skipper’s Authority: The Skipper’s and crew’s orders and guidance must be strictly followed. The company reserves the right to refuse boarding or stop the activity (with no right to a refund) for customers who show dangerous behaviour, signs of intoxication, or negligence.

Health Restrictions: Our tours are not suitable for:

– Wheelchair users (due to the vessel’s accessibility). You are responsible for ensuring you are physically fit for the activity.

– Pregnant women;

– People with back problems or serious injuries;

6. What’s Included and Not Included

Included: Safety briefing, qualified crew, water, soft drinks, beer on board, and public liability and personal accident insurance (as required by Portuguese law). Meal on board, when applicable.

Not Included:

– Health or emergency expenses (although the insurance covers personal accidents, specific medication or non-urgent medical expenses are not included).

– Sun protection equipment (items such as sunscreen, hats, and sunglasses are not provided);

7. Prohibited Items and Event Restrictions

To ensure the safety of the vessel and everyone’s well-being, it is not allowed:

– Party groups or bachelor/bachelorette parties.

– Weapons or sharp objects;

– Glass items;

– Littering (zero-tolerance policy for marine pollution);

8. Recommendations for Passengers

For your comfort, we recommend bringing: a cap/hat, biodegradable sunscreen, comfortable clothing and footwear, and a warm waterproof jacket (the weather in the Azores can change quickly). The company is not responsible for damage to or loss of personal belongings (such as mobile phones or cameras) due to water splashes or accidental drops on board.

9. Applicable Law and Jurisdiction

These terms are governed by Portuguese law. To resolve any dispute arising from this contract, the parties choose the Court of the District of Angra do Heroísmo, expressly waiving any other.